Clare Norton

Board Member And Chair Of Customer Excellence Committee at Watford Community Housing

Clare Norton is an experienced housing professional currently serving as a Board Member and Chair of the Customer Excellence Committee at Watford Community Housing since September 2023. Norton's extensive background includes more than a decade as the Chief Executive Officer of Peter Bedford Housing Association, in addition to roles as a Board Member for North London Muslim HA Ltd and chairing g320, London's Smaller Housing Associations Group. Significant previous positions include Regional Director of Operations at Centrepoint Soho Ltd, where strategic and operational oversight of services was provided across 18 London boroughs. With a solid educational foundation that includes a Postgraduate diploma in housing management from the University of Westminster and a BA Hons from Manchester University, Clare Norton is recognized for achievements in integrating new business models and improving operational efficiency within the housing sector.

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Watford Community Housing

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We are a housing association with homes across South-West Hertfordshire. We own and manage more than 5,000 homes with a focus on providing much-needed homes for lower-income households. As a Community Gateway organisation, we’re committed to putting our tenants at the heart of everything we do. As well as working closely with residents to make sure we’re delivering excellent services, we encourage our tenants to become members so they can vote and make decisions which help to shape what we do. We aim to provide better homes and friendlier communities - together.