Maria Eleonora de Orleans e Bragança

Maria Eleonora de Orleans e Bragança has over 15 years of work experience in the customer service and sales industry. From 2009 to 2011 they were a Sales Intern at Costão do Santinho Resort Golf e Spa, followed by a Commercial Analyst role at Mundi from 2011 to 2014. Maria Eleonora then moved to Kelkoo as a Business Development Executive from 2014 to 2016, and held concurrent roles as an Account Specialist at Rakuten Marketing and Sales Executive at SiteMinder from 2016 to 2018. In 2018 they took on a Senior Customer Success Manager role at Intelligent Reach, where they were responsible for the data acquisition of Intelligent Reach merchants across all markets. In 2021, Maria Eleonora began working as a Customer Excellence Manager at VTEX, and currently holds the role of CSM at WATI since 2022.

Maria Eleonora de Orleans e Bragança attended Alliance Française Paris from 2013 to 2014, where they obtained a French C1 degree. From 2006 to 2009, they attended Estácio, where they obtained a Bacharel degree in Hotelaria. Finally, from 1995 to 2002, they attended Deutsche Schule Rio de Janeiro, where they obtained ZPD, KMK 1, and KMK2 certifications.

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WATI - WhatsApp Team Inbox

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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. They believe customer relationships are built through conversations, one message at a time. Through their cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! They live in the on-demand economy, where customers expect fast, simple and easy service, and that’s exactly what their platform empowers companies to do.