WATI - WhatsApp Team Inbox
Nhi Luong has been working in the tech industry since 2009. In 2009, they began their career as a Tester at FPT Software. Two years later, they moved to Synergix Technologies Pte Ltd as a Senior Quality Analyst. In 2016, they took on the role of Test Lead at Fujitsu Vietnam LTD. In 2019, they moved to PTF Vietnam in the same position. Most recently, they are a Test Engineer at WATI, a product by Clare. AI, which is an Official Global Business Partner for WhatsApp Business APIs. Nhi has been with WATI since 2018 and helps power 500+ global clients that serve millions of customers.
Nhi Luong obtained a Distinction in Computer Software Engineering from FPT University between 2007 and 2011. In addition, they have certifications in IELTS and ISTQB.
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WATI - WhatsApp Team Inbox
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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. They believe customer relationships are built through conversations, one message at a time. Through their cutting-edge customer engagement software built on WhatsApp’s Business API, businesses are now able to have personalized conversations, be easily accessible and engage with their customers in real-time - at scale! They live in the on-demand economy, where customers expect fast, simple and easy service, and that’s exactly what their platform empowers companies to do.