Antonio Maninha

Antonio Maninha is an experienced Knowledge Manager with a diverse professional background in knowledge management and customer support across various industries. Currently serving at Wealth Enhancement Group, Antonio is responsible for creating and updating Knowledge Articles using the Salesforce Knowledge Management platform and providing training on knowledge use and creation. Previous roles include positions at Harri as a Knowledge Content Manager, Motorola Solutions as a Knowledge Manager, and Federal Occupational Health as a Knowledge Program Manager, where substantial systems improvements and content management initiatives were implemented. Antonio has a proven track record in enhancing knowledge management systems, facilitating customer support efficiencies, and promoting knowledge sharing through various methodologies including KCS. Antonio holds a certification from the Knowledge Management Institute and has contributed to significant improvements in knowledge usage and customer self-service in organizations throughout the career.