Web.com
Larry Houmard has over 17 years of experience in client support and retention roles. Currently serving as Trainer and Team Lead in the Collections Department at Web.com since July 2006, responsibilities include managing and supporting clients with technical issues, service modifications, and billing inquiries, while also focusing on client retention strategies. Prior to this, Larry worked as a Retention Specialist at America Online from June 2004 to May 2006.
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Web.com
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Since 1997 Web.com has been the marketing partner for businesses wanting to connect with more customers and grow. We listen, then apply our expertise to deliver solutions that owners need to market and manage their businesses, from building brands online to reaching more customers or growing relationships with existing customers. For some, this means a fast, reliable, attractive website; for others, it means customized marketing plans that deliver local leads; and for others, it means customer-scheduling or customer-relationship marketing (CRM) tools that help businesses run more efficiently. Owners from big to small can focus on running the companies they know while we handle the marketing they need.