Vinayak Masurkar

Vinayak Masurkar is an experienced Customer Success Manager at Webgility, Inc. since April 2018, specializing in SAAS with a focus on retention, upselling, cross-selling, account reviews, billing concerns, technical support, and product demonstrations. Prior to this role, Vinayak served as a Senior Subject Matter Expert at Teleperformance from October 2014 to April 2018, working for Yahoo Small Business. Previously, a Senior Customer Service Executive at Wipro Limited from October 2012 to October 2014, Vinayak contributed to Openreach, a line of business for British Telecommunications. Vinayak began the professional career as a Retail Sales Specialist at Next Retail India Pvt Ltd from April 2010 to October 2012.