Tomasz Wasilewski

Tomasz Wasilewski possesses extensive experience in global operations and customer care management, currently serving as the Senior Director of Global Operations at Webinterpret, overseeing customer-facing teams across Europe, America, and Asia. This role follows a progression of positions at Webinterpret, including Operations Director for Europe and the US, Customer Care Director for Europe, and Customer Care Manager for Europe. Prior to Webinterpret, Tomasz held the position of Head of Operations for Germany and Poland at Ikano Bank, managing over 100 staff across multiple locations. Earlier roles include Operations Manager at Farnell element14 and Regional Quality Director at Sitel, where performance improvement and operational oversight were key responsibilities. Tomasz began a career in customer service as a Professional at SITEL Polska and holds a Master's degree in International Economics from SGH Warsaw School of Economics.