Gustavo Gonzalez

Gustavo Gonzalez is an accomplished Lead Learning Experience Designer at WebPT, where since April 2019, responsibilities have included overhauling onboarding programs to enhance scalability and data-driven design processes. Previously as Technical Design Lead, Gustavo managed the curriculum strategy for WebPT University, creating self-serve courses for various customer segments. Earlier roles at WebPT included Senior Instructional Designer and Instructional Designer, focusing on visual design strategy and collaborating with customer-facing teams. Prior experience at TTEC included roles as Content Manager, Instructional Designer, Lead Agent, and Customer Service Representative, where Gustavo contributed to resource creation, training methods, and case management support. Educational background includes attendance at Collins College.