Webroot
Shawn Townsend is a seasoned professional with extensive experience in technical support and quality assurance, currently serving as the Lead QA Engineer at Webroot Inc. since December 2009. Over the years, Shawn has held various roles, including Senior QA Engineer, Escalation Engineer, and Manager of Product Support, showcasing expertise in enterprise support across diverse server environments such as Windows, Citrix, SUSE, and Debian. Prior experience includes roles at Modis Consulting as a Network Technician and at Community Computer Connection as a PC/Printer/Copier Technician. Shawn holds a Bachelor of Science in Network and Communications Management and an Associate of Science in Network Systems Administration, both from DeVry University.
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Webroot
Webroot provides intelligent endpoint protection and threat intelligence services to secure the Internet of Everything. By leveraging its cloud-based collective threat intelligence platform, computers, tablets, smartphones, and more are protected from malware and other cyber attacksWebroot technology is trusted and integrated into market-leadingcompanies including Cisco, F5 Networks, HP, Microsoft, Palo Alto Networks, RSA, Aruba, and many more. Webroot is headquartered in Colorado and operates globally across North America, Europe, and the Asia Pacific region.The company was founded in 1997 and is based in Broomfield, Colorado.