Kate Bentley

Kate Bentley is a seasoned professional with extensive experience in customer care operations, currently serving as Senior Manager of Customer Care Operations at The Wendy's Company since May 2016. In this role, Kate develops and implements strategic plans for global customer care and leads a diverse team of Advocates across various communication channels. Previous positions at The Wendy's Company include Manager of Customer Care Operations and Coordinator of Customer Experience, where responsibilities encompassed channel strategy, crisis management, and customer engagement. Prior to joining The Wendy's Company, Kate worked as an Analyst at IIF Data Solutions, supporting a vast network of military personnel, and as a Human Resources Assistant for Olentangy Local Schools. Kate holds a Bachelor of Arts in Political Science from The Ohio State University.