Werfen
Richard Merry is a seasoned professional with extensive experience in service management within the medical and engineering sectors. Currently serving as National Service Manager at Werfen since February 2020, Richard previously held leadership positions at FluidIntel Pty Ltd, Ortho Clinical Diagnostics, and BAE Systems, where responsibilities included managing teams, executing service strategies, and enhancing customer experiences across various regions. Richard's background encompasses technical support, service delivery, and integration engineering, complemented by a solid educational foundation in Electronic Communication Systems and Electronic Engineering from the University of Plymouth and Worcester College of Technology. Key achievements include developing innovative communication systems and optimizing service operations to exceed customer expectations.
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Werfen
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Werfen is a global leader in in vitro diagnostics (IVD) in the specialties of Hemostasis, Critical Care and Autoimmunity. Our core business is dedicated to R&D, manufacturing and distribution of diagnostic systems for hospitals and clinical laboratories. Our other areas of expertise include Original Equipment Manufacturing, IVD & Clinical Software, Clinical Chemistry, Infusion Therapy, and Medical Devices Distribution.