Joselyn Daniela Retana Calderon

Manager, Operations at Western Union

Joselyn Daniela Retana Calderon is an experienced professional in operations management, currently serving as Manager of Operations at Western Union since February 2014. With a progressive career at Western Union, Joselyn has held various roles including Senior Analyst for Implementation & Integration, Team Lead for Non-Payment Claim, and Customer Advocate Specialist in the Executive Resolutions Team, among others. Prior to joining Western Union, Joselyn worked as a Customer Service Specialist at Teleperformance from October 2012 to December 2013. Educationally, Joselyn is pursuing a degree at Universidad Hispanoamericana since 2016 and previously completed a course in Tools for Success at INSTITUTO POLITECNICO INTERNACIONAL in 2012, along with studies at CM business School starting in 2021.

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San José, Costa Rica

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Western Union

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The Western Union Company is an American financial services and communications company. Up until it discontinued the service in 2006, Western Union was the best-known U.S. company in the business of exchanging telegrams


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5,001-10,000

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