Brian Ly

Brian Ly has extensive experience in IT support and infrastructure management, currently serving as the Service Desk Manager and previously as an Infrastructure Engineer at White Stuff since July 2019. Prior to this, Brian worked as an Infrastructure Engineer at Bionic and held the position of Senior Systems Support Specialist at Research Now, where responsibilities included troubleshooting hardware and software issues, managing Active Directory and Exchange, and mentoring service desk teams in EMEA. Brian's earlier roles included Desktop Support at L.E.K. Consulting and Helpdesk Support at BPP Professional Education, providing user support and system maintenance across various platforms. Brian's educational background includes a GNVQ in Advanced Science from Lewisham College.