Wholemeaning
Juan José Besa Vergara is a Co-Founder and CTO of Wird since March 2011. In this role, they are responsible for creating and developing innovative products, developing customer and product strategies, and managing teams of product development and software engineers.
Additionally, they are currently Director and Secretary General of Asociación de Emprendedores de Chile (Asech) since December 2021.
Previously, they worked as an Engineer of Projects at SIRVE Ingeniería from July 2010 to December 2010.
Juan José Besa Vergara completed their education in the field of Structural Engineering. Juan José obtained a Licentiate degree in Structural Engineering from Pontificia Universidad Católica de Chile in the period between 2005 and 2010. Later, they pursued further academic advancement and obtained a Master of Science (M.Sc.) degree in Structural Engineering from the same institution in the year 2010.
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Wholemeaning
At Wholemeaning, they do their absolute best to help your company grow from conversations with your clients, increase its efficiency and your team’s happiness. Their Artificial Intelligence, a Natural Language Processor, native in Spanish, reads all the emails between your clients and customer success representatives. Using this data, they give you insights into the situations your customers are going through. Their solution allows you to detect and measure, in real-time, your customers’ wants and needs. They provide you with indicators that allow you to quantify the relevance of the opportunities that reach your agents.