Selena R.

Selena R. is a seasoned professional with extensive experience in Customer Success, Sales Training, and E-Learning development. Currently serving as a Sales and CS Trainer + Coach at Winning by Design, Selena facilitates training programs that enhance learner skills essential for customer engagement and growth in SaaS environments. Previous roles include Manager of Professional Services at eCompliance (Alcumus), where Selena managed onboarding procedures and developed new service products, and Director of Customer Success at Limelight Platform, where Selena built a dedicated team to enhance client experiences. Additional roles at Influitive, Intelex Technologies, and eCompliance Management Solutions highlight Selena's expertise in e-learning and employee training initiatives. Selena holds an MBA from Wilfrid Laurier University and a Bachelor of Science in Chemistry from Ryerson University, alongside further educational qualifications from the Ontario Institute for Studies in Education and Seneca Polytechnic.