Randy Lim

Randy Lim has garnered extensive experience in technology support and customer service roles. Currently serving as an Associate Engineer at Wintrust Financial Corporation since July 2018, Randy consistently delivers top-tier support for both Windows and macOS systems while developing and maintaining standard operating procedures. Prior experience includes working as an Advanced Repair Agent at Geek Squad, where Randy provided troubleshooting and repair services, and as a Consultation Agent, ensuring high customer satisfaction ratings. Earlier in their career, Randy worked as a Front of House Server at Meatheads, managing customer orders and maintaining the dining area. Randy pursued education at Northeastern Illinois University from 2012 to 2014.