Alexis John dela Cruz

Alexis John Dela Cruz is an experienced professional currently serving as a Group Manager at WNS since November 2024. Prior experience includes various leadership roles at Remitly from October 2017 to November 2024, where responsibilities encompassed team management, risk and fraud mitigation, and compliance. Alexis also held positions at TaskUs Philippines and Convergys, focusing on workforce management and real-time analysis. A solid foundation in scheduling and capacity planning was developed through work at UnitedHealth Group and earlier roles at Convergys. Alexis holds a Bachelor of Science degree in Psychology from Far Eastern University, obtained in 2011.