Spencer Heron

Spencer Heron is an experienced professional in IT application support, currently serving as the Application Support Manager at Wolseley UK since September 2006. Spencer has a robust background in problem management, having held roles including Senior Application Support Analyst and Senior Problem Analyst, focusing on best practices throughout the problem lifecycle. Earlier positions within Wolseley included Problem Analyst and Support Services Analyst, contributing to problem verification, trend analysis, and IT support functions. Spencer's career began at the Royal Air Force as a Logistics Specialist, followed by roles in procurement and customer service in various industries, including as an Assistant Buyer at UTILITY INTERNATIONAL LTD. and Warehouse Operative at Hein Gericke Deutschland GmbH. Education was completed at Queen Elizabeth Sixth Form.