Sharon Caulfield

Sharon Caulfield (Gilson) is an experienced Senior Technical Writer currently employed at WorkForce Software since May 2021. Prior to this role, Sharon held positions as a Senior Information Developer/Technical Writer at Compuware from August 1998 to April 2021, focusing on procedures for mainframe and Eclipse-based software, and as a Senior Technical Writer/Team Lead at Electronic Data Systems from 1990 to 1998, where responsibilities included documenting engineering programs and leading a writing team. Earlier experience includes serving as a Senior Technical Writer/Team Lead at Kelly Services World Headquarters from 1985 to 1990, where Sharon developed procedures and policy documents for branch operations. Sharon holds a Bachelor of Arts in Communication and Media Studies from Michigan State University.