Workrise
Chanel A. is an experienced Customer Success Manager at Workrise, overseeing relationships with 70 accounts and supporting 600 customers through the onboarding process and post-sales journey. Previously, Chanel excelled as a Senior Client Experience Agent at Stitch Fix, where strategic problem-solving led to a 20% increase in KPIs and improved client retention. Additional roles include a Production Artist at Springbox and American Campus Communities, a Member Services Associate at SHARE NOW, and a Department Manager at Nordstrom, demonstrating a strong background in customer service and operational efficiency. Chanel holds a Bachelor of Arts in Merchandising and Buying Operations from Sam Houston State University and an Associate's degree in Graphic Design from The Art Institutes.
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Workrise
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Workrise, founded in 2014 as RigUp, launched as a workforce and energy services marketplace, first in Oil & Gas and then in renewables. It has since expanded to serve the biggest companies in energy across both workforce and vendor management. Workrise absorbs much of the supply chain complexity that the industry has historically faced so that energy companies can move faster, operate more efficiently, and build a better global energy future.