Waqaas Gulzar

Waqaas Gulzar has extensive experience in IT support and user experience, currently serving as Help Desk Support Analyst II - User Experience Lead UI/UX at the World Resources Institute since February 2024. Prior experience includes roles such as Desktop Support Technician at Frontiers, IT Support for Desktop Infrastructure at Jigsaw Clothing, and Technical Specialist/Technical Support Analyst at American Apparel, where responsibilities encompassed IT support for global stores and office users. Waqaas began a career in IT as a Retail Systems Support Analyst at Blockbuster from 2005 to 2013. Waqaas holds a Bachelor of Science (BSc) in Computer Technology/Computer Systems Technology from the University of Greenwich, obtained between 2002 and 2005.