Michaël Hourriez

Solution Engineer & Quality Manager - Omni-channel Contact Center Solution at Worldline

Michaël Hourriez is a seasoned professional with extensive experience in presales engineering and solution design, currently serving as a Presales Engineer at Esker France since June 2022. Prior to this role, Michaël had a long tenure at Worldline, beginning in 2005, where multiple positions were held, including Solution Engineer, Quality Manager, and Team Leader, focusing on omni-channel contact center solutions and enhancing product quality to boost customer satisfaction. Michaël's earlier career included leadership and project management roles, such as overseeing the development of Click & Collect platforms for Auchan and managing webmail applications for Orange. Michaël holds an Engineer's degree in IT from Université de Technologie de Compiègne, obtained in 2002.

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Worldline

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Worldline SA, formerly Atos Worldline SAS, is a France-based company providing payment and transaction services. The Company creates and operates digital platforms which handle all transactions between companies, their partners and customers. Its solutions are divided into three segments: Merchant Services & Terminals, comprising services, solutions and implementation in the areas of payment terminals, multichannel payment acceptance, non-cash payments, private label cards, loyalty services and e-commerce; Mobility & eTransactional Services, engaged in creation of digital products such as e-tickets, e-government collection platforms, and contact and consumer cloud platforms, among others; and Financial Processing & Software Licensing, which provides payment processing, acquiring and issuing processing, online banking solutions, and software solutions. The Company is active internationally through its subsidiaries such as, PaySquare SE, Santeos SA, MRL Postnet, among others.


Headquarters

Bezons, France

Employees

5,001-10,000

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