Anycommerce
Jonathan Bijou has extensive experience in IT support and change management, currently serving as Responsable conduite du changement and Technicien Support Applicatif at Wynd since November 2018. Prior roles include N2 Technicien informatique at SFIL, IT Retail Support at LVMH, and Technicien de proximité at Groupe Caisse des Dépôts, where responsibilities involved incident resolution, equipment follow-up, and application deployment. Jonathan Bijou has a solid educational background, including an ITIL® 4 Foundation certification and training in social media animation. Skills encompass incident management, strategic evolution planning, and technical procedure documentation.
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Anycommerce
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Wynd develops the first unified commerce platform empowering retailers to address new consumer needs: access to any products, anywhere, anytime, for anyone. We’re allowing them to make their omnichannel transformation, to leverage all their resources to serve the customer better. Our solution was developed around 2 expertises : order intake andfulfillment. It is a modular SaaS platform. It fits into existing information systems, allowing for the fast deployment of new services and customer journeys.Since 2014, more than 100 customers in 18 countries have relied on us for their omnichannel transformation. Among them : Carrefour, Franprix, Central Group, Galeries Lafayette, Crate & Barrel, Sodexo,... Wynd counts 400 experts, 3500 functionalities, and has raised a total of 112m€ to develop its technology and expand globally.