X-Lab
Hayley Milsom has a diverse work experience spanning multiple industries. Hayley started their career as a Receptionist at MFABowl in 2011 and worked there for two years. In 2013, they joined Mitchells & Butlers as a Bar Staff member for a few months before moving on to work as Food and Beverage staff at the First Direct Arena. Hayley also worked as a Student Ambassador at the University of Leeds from 2013 to 2015.
In 2014, Hayley worked as Bar Staff at Aire Bar, Leeds, while also taking on a role as a Business Analyst Intern at Labgnostic. This internship provided their with valuable experience in agile analysis, UML modeling, and software design. After completing their internship, Hayley returned to Labgnostic and took on various roles, including Part-Time Business Analyst, Business Analyst, Account Manager, and ultimately, Head of Customer Success.
Throughout their work experience, Hayley demonstrated strong communication and problem-solving skills, working closely with customers, stakeholders, and software developers to design and implement effective solutions. Hayley has shown the ability to adapt to different roles and industries, highlighting their versatility and willingness to learn.
Hayley Milsom completed their Bachelor of Science (BS) degree in Information Technology (Industrial) from the University of Leeds. Hayley attended the university from 2013 to 2017. Prior to that, they studied at Cardinal Newman College Preston from 2011 to 2013, where they obtained GCE Advanced Level and BTEC qualifications. Additionally, Hayley acquired various certifications including the PRINCE2® Foundation certificate in Project Management from BCS, The Chartered Institute for IT in June 2017, and the Foundation Certificate in Business Analysis from the same institution in January 2016. Furthermore, they hold the First Aid at Work certification from St John Ambulance SA Inc.
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X-Lab
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X-Lab has been around since 2006 and was born out of the desire to solve one of the digitally-focussed challenges diagnostic organisations face when providing care to patients. This means creating unique solutions which enable diagnostic healthcare organisations to work together in the most efficient, safe, and cost effective ways possible. Our core product, Labgnostic, is a service which connects almost 200 diagnostic organisations (primarily pathology labs) together through exchange hubs across Europe and the US. Labgnostic - which has historically been marketed under NPEx (the National Pathology Exchange) in the UK - is the market leader in the UK and, was the data infrastructure for the UK’s national COVID-19 testing response which saw the service process more than 300 million COVID-19 results for UK citizens. While we’ve been operating in the UK for over 17 years, X-Lab has the appetite for growth, opportunities, and scalability of a start-up. As we continue to grow, we’re looking to expand through both the diversity of our product offering and with our geographic reach of our already multinational service to global markets, notably in the US and Australia. X-Lab’s new product, called LabReach, is in development in the UK. LabReach acts as an order communications portal to enable end users, from any organisation or location, to more easily order tests and receive results from any lab. Ultimately, our vision is to be the leader in connecting the world's diagnostic systems to improve healthcare for all.
Employees
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