X-on Health
Neil Miles has vast experience in the telecommunications industry, holding various managerial positions at Ericsson before becoming the Chief Operations Officer at X-on Health. Neil has successfully led multiple projects and teams, demonstrating expertise in customer satisfaction, service delivery, and project management. With a strong educational background in IT and business administration, Neil has the skills and knowledge necessary to drive strategic direction and operational excellence within organizations.
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X-on Health
X-on Health specialises in Healthcare Communications via Surgery Connect which uses contact centre features tailored to the specific needs of GP Practices, including intelligent call queueing and routing, highly secure call recording automatically attached to patient records, confirm and remind systems to reduce DNAs, telephone triage, extensive reporting, and integration with EMIS Web, provide solutions to the GP Forward View high impact actions. Surgery Connect is an award-winning healthcare phone system used by over 2000 GP surgeries across the UK to transform their patient experience and deliver efficiencies at scale. With Surgery Connect, primary care organisations can transition smoothly from legacy phone systems to a secure, cost-effective, and flexible cloud-based system. The future-proof solution improves patient communications and supports productive practice management across multiple sites, making it ideal for GP practices, hubs, federations, PCNs, ICBs and CSUs. With first-class installation, training and customer support, the friendly team at X-on Health are committed to helping you tackle the 8 am rush and switch to the industry-leading healthcare telephony solution. #AI #ArtificialIntelligence #BusinessCommunications #BusinessIntelligence #CallHandling #CCGs #ClinicalSystems #CloudComputing #ContactCentre #DigitalHealth #Doctors #eHealth #GPForwardView #GPPractices #Healthcare #HealthProfessionals #HealthTech #HostedVoip #Innovation #ITSystems #MakingHealthCareBetter #Medical #NHS #PhoneSystems #PracticeManagers #PrimaryCare #PuttingPatientCareFirst #Technology #Telephony #Triage #Voip