Xcellink
Jen Nie directs Xcellink’s talent and capabilities development strategy with superior agility and innovation. She formulates strategic business collaborations with key technology partners and industry leaders for Xcellink to offer a comprehensive portfolio of services and solutions to its clients. She drives Business Process Innovation strategies and mindset within the organization to ensure that that the company and its clients stay ahead in an age of rapid technology evolutions.
She is a firm believer that Business Process Innovation is a required mindset in every professional field for any organization to thrive under highly competitive and challenging business conditions.
Drawing from over 15 years of regional business development, marketing management and ICT services management experience, Jen Nie has embraced the role & challenge as Xcellink’s Chief Executive since August 2013. She graduated from the NUS Business School in 1998, and is currently serving as the Honorary Secretary of the Singapore Enterprise Chapter for the Singapore It Federation.
She enjoys knowledge-sharing and organising sessions for industry professionals to exchange insights. As part of her industry contribution efforts, Jen Nie had participated as an invited conference panellist at Human Capital Singapore to share her perspectives on Business Productivity through Technology. She has also delivered a seminar on Navigating the Asian Enterprise for an international delegation of MBA undergraduates from the EDHEC Business School.
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Xcellink
The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, established local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments. Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects. Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs