Yakima Products
Rutger Umscheid is an experienced Customer Service Specialist currently employed at Yakima Products since September 2021, where responsibilities include providing product and service information and resolving customer issues using QAD and Shopify. Prior experience includes a similar role at REVANT OPTICS, where Rutger effectively utilized NetSuite, Zendesk, and Shopify platforms, demonstrating adaptability and a friendly approach. Earlier work experience includes roles as a Prep Cook at Block and Board and a Floater at Market of Choice, with a focus on customer interaction and product management. Rutger started a career in the retail sector as a Seafood Clerk at Fred Meyer, receiving recognition for outstanding customer satisfaction. Rutger holds a Bachelor of Science degree in Marketing from Portland State University, earned between 2018 and 2020.
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Yakima Products
Yakima racks, mounts, cargo boxes and base camp products have helped people bring the gear they need to the places they love.