Laura Miller

Laura Miller has extensive experience in consumer relations, project management, and customer service. Currently serving as a Consumer Relations Specialist at Yardi since April 2016, Miller efficiently processes consumer disputes and manages the end-to-end dispute resolution process in compliance with regulations. Prior roles at Yardi include Implementation Specialist, where project delivery consistently exceeded client expectations, and Administrative Assistant, which led to a promotion due to significant improvements in departmental efficiency. Additionally, Miller's experience includes serving as a Project Specialist at The Container Store, where custom organizational solutions were designed to enhance operational efficiency, and as a Customer Service Representative at Belk, achieving a 97% satisfaction rating. Previous positions also include a Weekend Leasing Consultant at The Franklin Apartments and an Office Coordinator at Jani-King, showcasing strong communication and project management skills. Miller holds a high school diploma in Computer/Information Technology from Southeast Raleigh Magnet High School.