yellow.ai
Richa Gupta is a Senior Manager QA at yellow.ai. Richa has been with the company since May 2020 and was previously the Quality Assurance Lead. Prior to working at yellow.ai, Richa was a Software Development Engineer In Test II at Hansel.io, where they managed a testing team of four and was responsible for allocating work and completing it within timelines. Richa also worked as a point of communication between the product and engineering team, creating test plans and writing test cases for products. Richa has also worked as a Quality Assurance Engineer and Business Analyst at Medstudio Technologies Pvt. Ltd.
Richa Gupta has completed a General Management Programme for Young Leaders at Indian Institute of Management Bangalore in the field of Business Administration and Management, General. Richa has also completed a Bachelor of Science in Information and Technology at Thakur College of Science & Commerce in the field of Information and Technology.
They are on a team with Badrinath S - Sr. Director Professional Services, Amber Bhatnagar - Director Professional Services SEA, ANZ, and Deepak Sethuraman - Associate Director Professional Service Voice. Their manager is To be hired, VP Professional Services.
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yellow.ai
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yellow.ai is the World’s Leading Conversational CX Automation Platform, recognized by Gartner, IDC & G2 Crowd as a leader. yellow.ai brings the best of AI and Human intelligence together, to automate Customer Experience for large brands and enterprises.