YMCA of the North
Diane Prescott has gained extensive work experience in the field of IT service delivery. Diane currently holds the position of Sr. Director of IT Service Delivery at YMCA of the North, where they manage the daily operations of the IT department and ensures timely project delivery. Prior to this role, Diane served as the Director of IT Service Delivery and Information Technology Service Desk Manager at the same organization.
Before joining YMCA of the North, Diane worked at Nielsen for several years. Diane held roles such as Business Process Outsourcing Manager, NSC Change Management and Communications Director, NSC Manager, and Technical Support Specialist. In these positions, Diane successfully managed relationships with offshore partners, implemented change management processes, and provided support to internal and external clients.
Diane's career in the IT industry began at American Hardware Mutual, where they worked as a Help Desk Support Specialist.
Overall, Diane Prescott's work experience showcases their expertise in IT service delivery, project management, team coordination, and customer service.
Diane Prescott has an Associate's degree in Marketing from North Hennepin Community College. Diane also has an Associate's degree in Child Care Administration from Northeast Wisconsin Technical College. Additionally, Diane has obtained certifications in ITIL Foundations and Six Sigma Green Belt.
YMCA of the North
The YMCA is a 501(c)(3) not-for-profit social services organization dedicated to Youth Development, Healthy Living, and Social Responsibility. The YMCA of the Greater Twin Cities (YGTC) is a new YMCA association as of January 1, 2012. It is the result of an integration of the YMCA of Greater St. Paul (established in 1856) and the YMCA of Metropolitan Minneapolis (established in 1866) to enhance our ability to serve our community. Our cause and passion is to strengthen our communities through youth development, healthy living, and social responsibility. We are one of the largest nonprofit social service organizations in Minnesota and one of the largest Y associations in the United States. More than 220,000 members and participants are connected annually throughout the Twin Cities and western Wisconsin region with opportunities to be healthy, active, and engaged. We support our communities through 27 membership branches, seven resident camps, nearly a dozen day camps, and dozens of child care locations and youth development program sites. The Y nurtures the potential of every youth and teen, improves the community's health and well-being, and provides opportunities to give back and support neighbors. The Y is for everyone. We believe that everyone, regardless of age, income or background, has the opportunity to be healthy, welcomed, confident, connected, and secure.