York Telecom Corporation
Nicholas Chicca is a seasoned professional with extensive experience in technical support, service delivery, and change management within the audiovisual industry. Currently serving as a Senior Change Manager and Technical Support Engineer at Yorktel since February 2023, Nicholas previously worked at AVI-SPL as a Service Delivery Manager and Technical Support Engineer, focusing on operational efficiencies and customer support for major accounts. Additional roles included Configuration Management Database Administrator and Unified Communications Support, where responsibilities included managing AV infrastructure, software testing, and client training. Nicholas has also held various managerial positions in the hospitality industry, demonstrating strong operational and administrative skills. Educational achievements include certifications in ITIL and Dante, along with training in welding.
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York Telecom Corporation
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Yorktel is a leading global provider of UC&C, cloud, and video managed services for large enterprise and federal government customers. Founded in 1985 and headquartered in New Jersey, with offices across the US, UK, and France, Yorktel has enabled customers for over 30 years to successfully integrate video into their operations -- from video conferencing to video event production; on premise or in the cloud. Yorktel designs, integrates, and manages enterprise-wide unified communications solutions. For more information, visit Yorktel online at http://www.yorktel.com or email knowmore@yorktel.com.