Yorkshire Gas and Power
Michael Nicholson has a diverse work experience spanning multiple industries. Michael started their career at Royal Bank of Scotland Business in 2006, where they held the role of Senior Customer Service Advisor. In this position, they handled escalated complaint calls, processed complex customer claim forms, and provided excellent customer service. Michael also played a role in improving performance by running new starter academies.
In 2011, Michael transitioned to npower, where they worked as a Sales Executive for a period of ten years. Here, they managed customer portfolios, resolved queries to ensure customer satisfaction, and conducted outbound calls to chase new leads and follow up on quotes.
Currently, Michael is employed at Yorkshire Gas and Power, where they serve as an Account Manager. In this role, their responsibilities include managing a portfolio of brokers and third-party intermediaries, maintaining relationships, providing partners with energy prices, and arranging gas & electricity contracts to achieve sales targets.
Throughout their career, Michael has demonstrated a strong commitment to customer service and achieving sales targets.
Michael Nicholson attended West Leeds High from 1999 to 2001, where they earned a GCSE in Maths and a GCSE in English Language and Literature, General. After that, they attended Park Lane College from 2001 to 2002, where they obtained a GNVQ degree in Leisure and Tourism. Finally, they attended West Leeds High again from 2000 to 2001 and earned a GNVQ degree in Business Studies.
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Yorkshire Gas and Power
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Yorkshire Gas and Power is a licensed commercial mains gas and 100% renewable electricity supplier with a refreshingly different view on how business energy customers and brokers should be treated by an energy supplier. Our team of highly skilled Account Managers offer a wealth of experience in the TPI energy market and are on hand to offer you support. YGP offer pricing within day where possible for all partners making us one of the quickest providers of bespoke quotes in the industry. Our flexible credit policy allows YGP to offer contracts without the requirement of a security deposit to customers who may be deemed as a medium to high credit risk by other energy suppliers. For partners requiring flexibility in quotations and service, YGP offer pricing matrices for ease in quoting your customers with simple and straightforward contracting procedures. We also offer our partners the ability to contract their customers verbally using our verbal contracting script, rapid quotation turnaround, efficient query handling, regular reporting and quick commission payments. If you wish to enquire about our services or to add YGP to your supplier list, simply contact us using our Partner Interest form at www.ygp.co.uk. We look forward to working with you!