Maha A.

Customer Success Specialist at YOUGotaGift

Maha A. is an experienced professional in customer success and business development, currently serving as a Senior Customer Success Executive at YOUGotaGift since August 2022, where responsibilities include onboarding clients and managing key accounts. Prior experience includes roles as a Customer Service Representative and Telesales Agent at The Saudi National Bank, emphasizing problem-solving and training new employees. Additionally, Maha A. worked as a Deputy Branch Manager at MAC Cosmetics, focusing on inventory management and customer assistance. Educational qualifications include a BSC in Education from Princess Nourah Bint Abdulrahman University.

Location

Riyadh, Saudi Arabia

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YOUGotaGift

Today, YOÜGotaGift is the Leading Marketplace for digital Gift Cards in MENA. - Largest Brands Catalogue: Direct integration with 700+ eGift Card brands in MENA. - Broadest Distribution Network: Top regional clients across Loyalty, Incentives, Online & Retail, & other intl. networks. - Proven Products Comprehensive gift card delivery solutions for businesses & consumers. - Deep Industry Relationships Entrenched partner of top leading brands, loyalty programs & major enterprises. We have built and scaled a comprehensive gift card (branded currency) tech stack to meet emerging demand in MENA that includes: 1. Merchant Solutions that offer an Omnichannel Gift Card Program (SaaS) to retailers. 2. Incentive Solutions for corporates to drive employee and customer engagement and for loyalty programs for points redemption. 3. Consumer Solutions through YOUGotaGift’s own Consumer Gifting (Web & Mob), digital distribution, and retail distribution.