Your Housing Group
Rachel Deeks is a seasoned professional with extensive experience in customer insights and program management, currently serving as Customer Insights Manager at Your Housing Group since May 2019. Rachel has a robust background in managing customer reference programs and C-Level networking initiatives across EMEA with CA Technologies, where responsibilities included customer advocacy recruitment and sales cycle acceleration. Before this, Rachel held various analytical roles focused on sales operations and customer experience, contributing valuable data insights and reports to enhance performance. Rachel holds a National Diploma in Personnel Management from the University of Johannesburg, obtained between 1986 and 1989.
Your Housing Group
We care about ensuring people have a safe place to call home, and with 29,000 properties across the North West, Yorkshire & North Midlands, we're passionate about offering social, affordable renting, as well as new-build homes, to ensure there's something for all. Your Housing Group is one of UK housing's largest providers with a large and diverse portfolio of homes ranging from general homes for sale and rent, foyers for young people and for those facing homelessness, through to retirement living developments. #TeamYHG's colleagues say we are an employer of choice, offering a genuinely flexible way of working, and who all offer an honest, reliable and fair service to the people we work for; our residents.