Jason Riddell

Jason Riddell is a seasoned technology professional with extensive experience in solutions architecture, customer support, and engineering management. Currently serving as a Senior Solutions and Support Architect at Yugabyte since February 2022, Jason has previously held significant roles at Meta as a Production Engineering Manager and at AppDynamics as Director of Customer Engineering and Support for EMEA. With a background in technical operations at Skipjaq and a strong foundation in customer support at Pegasystems and Antenna Software, Jason has consistently been a focal point for technical escalations and customer success. Early career experience at Volantis Systems Limited and IBM UK has contributed to a robust skill set in technical support, system engineering, and team leadership, underpinned by a BSc (Hons) in Computer Science (Software Engineering) from the University of Greenwich.