ZA
James Chan has a diverse work history in the banking industry. James worked at ZA from 2019, where they held various roles including Head of Payments and Director of Business Banking Product & Ecosystem. James was responsible for leading the Deposits and Payments vertical, launching innovative products such as ZA Remit and Salary FastPass. Prior to ZA, James worked at DBS Bank from 2014 to 2019, where they held positions in digital, innovation, payment, and eBusiness.
James Chan received a Bachelor of Business Administration (B.B.A.) degree in International Business & Chinese Enterprise from The Chinese University of Hong Kong in 2014. Additionally, they pursued the same degree at the University of South Carolina Darla Moore School of Business from 2012 to 2013.
ZA
“ZA” represents a reverse of the alphabetical order – going from Z to A – reminding us to always think out of the box and view things from a different perspective. It’s good to be bold, contrarian and creative. “Z” and “A” also means “end-to-end”, it symbolises our mission to redefine customer journey through technology, from the front-end (mobile app / branch), mid-office (customer service / operation department) to back-end (operating system), from product development to service process.