Zaggle
Kunchala Pavan Kumar is an accomplished professional in customer success management with extensive experience in the technology and fintech sectors. Currently serving as Manager, Customer Success at Zaggle since July 2023, Kunchala contributes to a B2B SaaS FinTech company focused on digitizing spend management. Previously, Kunchala held the role of Customer Success for the APAC region at HackerTrail, a startup specializing in recruitment technology. Prior experience includes serving as a Customer Success Specialist (APAC) at ACADS360 India Pvt Ltd, where Kunchala worked with a robust procurement software solution, and as a Customer Support Associate at Amazon, managing customer interactions in an international setting. Kunchala holds a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from CMR College of Engineering & Technology, obtained in 2019.