José Antonio González

CEO at Zahoree

José Antonio González has over 20 years of experience in the IT industry. José Antonio started their career in 1990 as a Software Developer, Team Leader and Manager of Software Outsourcing Business Unit at EDM International, which was later acquired by Genpact. In 1995, they founded and served as CEO of Infolink ISP, which was later acquired by Terra Networks. In 2001, they founded and served as CEO of Infolink e-Business and Outsourcing Solutions, where they designed, developed and marketed a suite of software products. In 2008, they co-founded MultiPBX Inc. and in 2011 they became a Board Member of work2future. In 2012, they became CEO of Infolink EXP - Integrated data-driven customer experience for the IoT Revolution, where they developed the Customer Journey Support methodology. Finally, in 2014, they founded and served as CEO of Zahoree, where they used AI/ML analytics technology to optimize the customer journey and customer experience.

José Antonio González began their education in 1984, when they earned a B.A. in Computer Science from The University of Texas at Austin. José Antonio then went on to pursue an MBA in Information Systems Management from Texas McCombs School of Business, which they completed in 1990. In 2013, José Antonio González attended Stanford Continuing Studies to study Building Products That Delight Customers: Agile Practices and Product Management. The following year, they attended Massachusetts Institute of Technology to study Tackling the Challenges of Big Data.

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El Paso, United States

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Zahoree

1 followers

Zahoree revolutionalizes the sourcing, building, managing, and optimization of CX, Customer Service, and Support Teams. Our solution addresses the challenges of rapidly scaling IoT, SmartTech, HealthTech, e-Commerce, FinTech, and AI companies to drive superior and transformational customer experiences for end users. Zahoree Virtual Teams is the first comprehensive, user-friendly platform that delivers an augmented layer of expert customer support, AI/ML-driven actionable intelligence, and success across the lifespan of the customer engagement journey.


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51-200

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