Zain Jordan
Rami Al-Khawaldeh is an experienced professional in service quality and knowledge management, currently serving as the Team Leader for Consumer Business Sales at Zain Jordan since June 2020. Rami's role involves conducting knowledge assessments, talent development, and enhancing service quality. Prior to this position, Rami held various leadership roles at Zain from November 2008 to June 2020, including Consumer Data Services & Sales Team Leader and Broadband Account Manager, where responsibilities encompassed supervising sales teams, conducting training, and managing customer relations. Rami's career began at Zain Jordan in February 2002 with positions as Acting Shop Manager and Customer Service Representative, after briefly working as a Retail Business Supervisor at Mobily in early 2008. Rami holds a Bachelor’s degree in Psychology from the University of Jordan.
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Zain Jordan
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Zain Jordan is part of the Zain Group, recognized worldwide as the leading telecommunications service provider. Zain Jordan initiated in 1993 and has since then risen to the peak of the telecom market with its growing number of subscribers. Zain Jordan provides coverage for users and corporations alike, always keeping in mind that telecommunications keep the world connected through distance and time. Providing a safe, accessible, and progressive service is their number one priority, along with keeping track with the social responsibility that comes alongside the job. Therefore, Zain Jordan has become a pioneer in corporate social responsibility (CSR) and corporate entrepreneurship responsibility (CER), paving the path for many initiatives that go far beyond the telecom sector.