Zain KSA
Mazen Othman is a seasoned professional with over a decade of experience in data analysis and customer service, currently serving as a Senior Data Analyst at Zain KSA since January 2011. In this role, Mazen focuses on analyzing data related to seasonal sales to track and enhance performance, including daily and monthly targets and revenue. Previous positions at Zain include Regional Facilitator, Customer Service Consultant, Commercial Intelligence Coordinator, and Product and Services Specialist, where responsibilities varied from supporting customer satisfaction to developing new products. Mazen began a career in customer service at Excellent Solutions Company, assisting Zain KSA customers. Mazen holds a Bachelor’s degree in Business Administration with a focus on Marketing from King Abdulaziz University, earned between 2003 and 2007.
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Zain KSA
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Zain KSA was established as a leading telecom provider in the ICT sector in Saudi Arabia in August 2008, as a listed company whose shares are quoted on Saudi Arabia’s stock exchange. Spread across the kingdom in 75 cities, Zain is continuously enhancing its services and enabling its customers with a new lifestyle to benefit from ultramodern technology, by rapidly upgrading its offerings and adapting to the latest advancements in the sector. In due respect to its developed infrastructure, the company was successful in establishing itself as a reliable telecom operator and a digital service provider, whose services include telecom services, 5G network, digital payment services, cloud computing, IoT solutions, fiber services, drones, and many others.