Zain KSA
Tarfah Sultan has extensive experience in digital care and support, currently serving as Digital Care & Support Senior Manager at Zain KSA since August 2015, with previous roles including Digital Care & Quality Senior Manager and Digital Experience Specialist. Tarfah began a career at Zain KSA in June 2012 as an E-Channel Specialist and VIP Customer Advisor. Earlier experience includes customer service at Riyad Bank from February 2010 to May 2011. Educational qualifications include a Bachelor of Business Administration from King Faisal University (2011-2014) and a Diploma in Computer Programming from the Institute of Public Administration in Saudi Arabia (2006-2009).
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Zain KSA
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Zain KSA was established as a leading telecom provider in the ICT sector in Saudi Arabia in August 2008, as a listed company whose shares are quoted on Saudi Arabia’s stock exchange. Spread across the kingdom in 75 cities, Zain is continuously enhancing its services and enabling its customers with a new lifestyle to benefit from ultramodern technology, by rapidly upgrading its offerings and adapting to the latest advancements in the sector. In due respect to its developed infrastructure, the company was successful in establishing itself as a reliable telecom operator and a digital service provider, whose services include telecom services, 5G network, digital payment services, cloud computing, IoT solutions, fiber services, drones, and many others.