Wayne Tones

Wayne Tones has extensive experience in customer success and project management, currently serving as the Customer Success Escalations Manager for Europe at Zayo Group since April 2019, where the focus is on providing global fiber and emerging technologies to major companies like Google and Amazon. Prior to this role, Wayne was the Client Services Manager at Canon Australia, overseeing managed services and transition management from October 2012 to September 2018. Additionally, Wayne has experience as a Lecturer in Project Management at the University of South Australia and held various positions at Workskil Incorporated and BT Global Services, focusing on project compliance, risk management, and service delivery. Wayne holds a BA in Business Management & Finance from Northumbria University, completed in 2007.