Joan Kerr

Joan Kerr has a diverse work experience spanning across different companies and roles. Joan'smost recent position is as a Customer Service Representative at Zenarate, a role they started in November 2022. Prior to that, Joan worked at KUKUI from 2018 to 2022, where they held various roles including Senior Client Success Coordinator II, Senior Client Success Coordinator, and Client Success Coordinator. Before KUKUI, Joan worked as a Customer Advocate at Freedom Mortgage from 2017 to 2018. Joan also gained experience at SquareTwo Financial from 2013 to 2017, where they held positions such as Bankruptcy Processor, Process Coordinator in Alternative Liquidation, Partner Performance Specialist, and Customer Support Analyst. Joan has an extensive history with T-Mobile, where they worked from 2004 to 2013. During their time there, they held roles as a Customer Service & Quality Specialist, delivering accurate business intelligence data and providing valuable insights, as well as a Financial Care Representative. Joan'searliest experience was at EchoStar Corporation from 1999 to 2004, where they held positions including Customer Service Supervisor, Quality Assurance Specialist, and Customer Service Representative/Leader.

Joan Kerr's education history includes an Associate of Arts and Sciences (AAS) degree in Small Business Administration/Management from Flathead Valley Community College, which they obtained in the years 1997-1998. Joan also has another Associate of Arts and Sciences degree in Business Administration and Management, General from the same institution, although the specific timeframe for this degree is not provided.

In addition to their educational background, Joan holds multiple certifications obtained from LinkedIn. These include certifications in Atomic Habits (Blinkist Summary), Becoming an Impactful and Influential Leader, Improving Your Thinking, Project Management Simplified, Finding Your Purpose at Work, Interpersonal Communication, Strategic Thinking, Cultivating a Growth Mindset, Google Analytics Quick Start, Getting Things Done, Communication within Teams (2017), Preparing for Successful Communication, and The Cure for Impostor Syndrome. The certifications range in obtained dates from 2021 to 2022.