Ravi Shankar Vats

Technical Lead at Zenarate

Ravi Shankar Vats has a diverse work experience spanning various roles and industries. Ravi Shankar is currently working as a Senior Software Engineer at Zenarate since February 2023. Prior to this, they were a Software Engineer at GoMechanic.in from May 2022 to February 2023, where they were responsible for writing optimized APIs for mobile applications, implementing a microservice architecture, and handling high load with GCP webhooks.

Before that, Ravi worked as a Software Developer at Delhivery from November 2020 to May 2022, where they developed APIs, created database schemas, and deployed applications on AWS using CI/CD pipelines. Ravi Shankar also utilized various AWS services and provided backend support using tools like New Relic and Grafana.

Ravi has also had experience in business development roles. Ravi Shankar worked as a Business Development Manager at Binary Informatics from March 2017 to October 2020. Prior to that, they were a Business Owner at Jalmarket from February 2016 to February 2017. Ravi Shankar also briefly worked as a Business Development Manager at OrangeMantra from February 2015 to July 2015.

Overall, Ravi Shankar Vats has gained expertise in software engineering, API development, cloud platform deployment, and business development throughout their career.

Ravi Shankar Vats completed their Bachelor of Technology (BTech) in Electronics and Communications Engineering from JIET Group of Institutions Jodhpur. Ravi Shankar pursued this degree from 2010 to 2015. Prior to that, they attended Indian Public School in Madhubani from 1997 to 2009, although the specific degree and field of study are not mentioned. In addition to their formal education, Ravi Shankar Vats has obtained various certifications, including SQL from TestDome in January 2020, Certified Data Scientist from edWisor.com in July 2019, Introduction to Programming Using Python from Webtrackker Technologies Pvt. Ltd. in May 2019, and Adwords Fundamentals from Google in January 2018.

Location

Gurugram, India

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Zenarate

Zenarate AI Coach helps leading brands develop confident top-performing agents through voice, screen, and chat Simulation Training. Zenarate AI Coach is used in over a dozen countries in 13 languages. Zenarate AI Coach is patient, unbiased, and works 24/7 developing customer and prospect engagement rockstars, accelerating agent speed toproficiency 56%, reducing agent attrition -32%, increasing conversion rates 22%, and improving CSAT scores 32% on average.Zenarate was founded in 2016 and is headquartered in Palo Alto, California.


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51-200

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