Zenarate
Seema Sharma has a diverse work experience spanning over 12 years. Seema began their career in 2008 as a Software Engineer at PopcornApps and worked there until 2011. From 2011 to 2015, they worked at Times Internet as a Software Engineer. In 2015, they joined MetaDesign Solutions as a Senior Software Engineer where they developed APIs for Android and iOS applications and worked on projects related to parenting and nursery staff. Seema'srole at MetaDesign Solutions included developing a CMS for parenting and nursery staff and an admin panel for student enrolment and accounting details. Since 2020, Seema has been working at Zenarate as a Lead Software Engineer. Seema'sresponsibilities at Zenarate included developing world-class AI conversation simulations using NLP and machine learning for leading brands. Zenarate's AI Coach helps these brands develop top-performing customer-facing teams.
Seema Sharma obtained a Bachelor's degree in Information Technology from Kuvempu University, Shankaraghatta, Shimoga, from 2005 to 2008. Prior to that, they completed their secondary education from the Central Board of Secondary Education in 2002. No specific degree or field of study was mentioned for their secondary education.
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Zenarate
Zenarate AI Coach helps leading brands develop confident top-performing agents through voice, screen, and chat Simulation Training. Zenarate AI Coach is used in over a dozen countries in 13 languages. Zenarate AI Coach is patient, unbiased, and works 24/7 developing customer and prospect engagement rockstars, accelerating agent speed toproficiency 56%, reducing agent attrition -32%, increasing conversion rates 22%, and improving CSAT scores 32% on average.Zenarate was founded in 2016 and is headquartered in Palo Alto, California.