Dianne Que

Dianne Que currently serves as the Director of Global Product Design Operations at Zendesk, where responsibilities include building a global Product Design Operations team. Prior to this role, Dianne was the Design Operations Lead at Pandora, focusing on defining and scaling DesignOps through the creation of frameworks, including Pandora's inaugural Product Design playbook. Dianne's experience also includes various positions at Capital One, where key contributions involved strategic management across multiple design teams and implementing service design methodologies. Previous roles span management and strategic positions at Adaptive Path, Free Range Studios, An Otherwise Co., Daylight, the Center for Asian American Media, and Kularts, showcasing a strong background in design strategy and program management. Dianne holds an MBA in Design Strategy from California College of the Arts and a B.A. in Political Science with a Minor in Ethnic Studies from UC San Diego.