Hemant Kataria

Senior Director Of Software Engineering at Zendesk

Hemant Kataria is an experienced technology leader with a strong background in software engineering and site reliability. At Zendesk, Hemant served as Senior Director of Software Engineering, leading the Core Services organization in collaboration with Product, Program, and Design teams from November 2015 to September 2021. Previously, Hemant held various engineering management roles at Amazon, overseeing the Website Hosting team for Amazon.com, and at Facebook, where responsibilities included site reliability management. Additional experience includes positions at Sumo Logic and CDK Global. Hemant holds a Master of Science degree in Electrical Engineering from Southern Illinois University Edwardsville.

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Zendesk

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Zendesk makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.