James Devenish

James Devenish has extensive experience in customer success management, currently serving as a Manager at Zendesk since September 2018, where James progressed from Customer Success Executive to Team Lead. Prior to Zendesk, James held various roles at Vision Critical from October 2013 to January 2018, including Senior Customer Success Manager and Senior Client Success Manager. James began their career at Face as Commercial Manager from April 2012 to September 2013, working in a co-creation agency environment. Earlier, James worked as an Account Manager at Vision Critical from March 2010 to April 2012. James holds a degree from the University of Birmingham, completed between 2005 and 2009, and has an educational background from St Edwards School, attending from 2000 to 2005.