Zendesk
Mona Nasiri is a seasoned professional with extensive experience in strategy and operations across various organizations. Currently, as a Director at Zendesk since March 2018, Mona has played a pivotal role in developing Product Led Growth strategies and optimizing self-service funnels. Prior roles at Zendesk include Senior Manager in Product Strategy and Operations, focusing on pricing, packaging, and financial target setting. Previous experience includes finance and business operations roles at Samsara and significant contributions in financial planning and analysis at Veracode. Mona also holds a Master's degree in Systems Engineering from Sharif University of Technology and an MBA from UMass Amherst, where a full scholarship was awarded.
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Zendesk
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Zendesk makes better experiences for agents, admins, and customers. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.