Marianne Schrader

Senior Customer Success Manager at ZenGRC

Marianne Schrader has a diverse work experience spanning multiple industries and roles. Marianne began their career in 2001 as a Senior Account Manager at Bottomline Technologies, where they provided client support and managed implementation and training initiatives for newly acquired clients. Marianne then moved on to Infogix in 2009, working as a Client Executive, managing a large account base of Fortune 500 companies and achieving a 100% retention rate.

In 2012, Marianne joined Apptio as a Solution Value Manager, where they led multiple customer engagements, implementing the company's SaaS solution for clients such as AVIS, Freddie Mac, and VW Credit. Marianne then started their own business, Pics Elated Books, in 2012, serving as the Owner/Founder and handling all aspects of business development, brand strategy, planning, marketing, and web design.

Marianne later worked at Eved, LLC as a Strategic Account Director, developing long-term relationships with executive-level clients and overseeing a cross-functional team. From 2017 to 2020, they were a Senior Client Success Manager at Intrado, where they served as a strategic partner for high-profile Fortune 500 clients, growing client revenue, improving customer loyalty, and delivering superior client service.

Most recently, Marianne joined RiskOptics in 2021 as a Senior Customer Success Manager. Overall, their work experience showcases their expertise in client success management, strategic partnerships, revenue growth, customer service, and team leadership.

Marianne Schrader has a Bachelor of Science degree in Psychology from the University of Dayton. Marianne also studied Management at Walsh University, although the specific degree they obtained is not mentioned.

Location

Dallas, United States

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ZenGRC

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We believe cyber risk management has evolved from an IT problem into a business problem. Because of this shift, security executives must adapt how they communicate risk to the board. But since risk is hard to frame in the context of a business initiative, security executives need help putting risk into business terms that the board can use to make informed, strategic decisions to drive growth. Additionally, security teams are often seen as the team that says “no”, shutting down projects and initiatives due to risk, which limits growth and results in missed opportunities. At ZenGRC, we aim to make risk management more strategic, pulling it up from tactical “check-the-box” work to something more valuable to both the company and the security team. There’s an opportunity for security executives to go beyond just protecting their company and secure their role as a more valuable, strategic member of the team. We can help by giving them the business context they need to report risk to their board in a way that is easy to understand and act upon.